Terms & Conditions for Notary Services

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General notary services are provided at an agreed upon fee prior to booking over the Internet and Phone. The customer entering in their card information is at liberty not to accept the fee posted. There is no obligation to purchase services.

 

All signings are non-refundable unless canceled in writing to john.bright@jcbnotaryservices.com 24 hours prior to the requested appointment time. By agreeing to these terms and agreements it will be presented to your card provider in case of a chargeback. Payees also agree to pay all fees related to chargeback disputes. 

 

Services will not be assigned or rendered unless prior arrangements have been made. This means that a notary will not be assigned to your appointment time unless you have paid for your request. If your notary does not arrive within 30 minutes of your scheduled appointment you may receive a negotiated discount prior to your services but you may not cancel your services.

 

We make every attempt to arrive for Notary appointments on time. If the Notary is running late they will make every attempt to contact the client. If your notary does not arrive within 1 hour of your scheduled appointment you may receive a full refund if no services are rendered. If your notary is 1 hour late and services are still rendered you may receive up to a 50% discount at management's discretion. 

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All signings must be scheduled with a minimum of two hours notice. 

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Purchasers understand that an on-time appointment is allowed only 15 minutes grace before the appointment is considered canceled. This does include signers who refuse or are unable to sign within 15 minutes of the appointment start time. Our mobile notary does keep a very strict schedule. 

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All signers must have proper identification for a notarial act to be performed. This includes:

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DRIVER LICENSE OR NON-OPERATING IDENTIFICATION LICENSE Requirements: Unexpired Issued by: A state or territory of the United States.

U.S. PASSPORT Requirements: Unexpired. Issued by: The United States Department of State

ARMED FORCES IDENTIFICATION CARD Requirements: Unexpired Issued by: Any branch of the United States Armed Forces. 

OTHER GOVERNMENT ISSUED IDENTIFICATION CARDS Requirements: Unexpired; contains the customer’s photograph, signature and physical description including: height, weight, eye color, and hair color. Issued by: The United States government; a state or U.S. territory, or tribal government.

Credible witness- someone who knows you who has the above type ID's willing to sign the notary journal on your behalf as a witness and take an oath that you are who you say you are. 

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​Improper identification or forcing the notary to wait more than 15 minutes for identification will result in cancellation without refund.

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Signers must be coherent and willing to sign. If a notary is not comfortable performing the notarial act because a signer is not willing or incoherent- no refund will be issued. 

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